We love coming up with creative ideas to solve problems and explore things in new ways, and this drives our approach to research design.

Our core services are listed below. If you're wondering whether we're the right fit for you, we'd love to chat and see how we can help.

Qualitative research and engagement

  • Depth interviews
  • Focus groups
  • Ethnography
  • Observation
  • Market research
  • User journeys
  • Online communities
  • Collaborative enquiry
  • Co-production
  • Behaviour change research

Surveys and consultations

  • Resident surveys and polls
  • Customer experience, insights and feedback
  • Public attitudes and behaviours
  • Public consultations (including statutory)
  • Social media research

Evaluation

  • Using mixed methods approaches to determine impact, success and effectiveness of programmes or interventions
  • Creation of user friendly evaluation frameworks

What we do best

A local approach

Excellent contacts and partnership building to support effective research recruitment and build knowledge of local services and communities.

Making research accessible

Keeping it simple means everyone can be included. We are experts in designing inclusive and accessible research which considers a diverse spectrum of needs and requirements.

Navigating complex systems

We understand the complexities involved in delivering public services - we've been there! We are sensitive to the decision-making processes, political considerations and governance requirements which go hand-in-hand with research, and we will work with you to ensure it's done right.

We are passionate about sharing what we know, and are on a mission to make research better for everyone.

Training and Upskilling

We also offer a suite of resources, training and opportunities for co-delivery of research projects, to help you embed a culture of evidence-based practice within your organisation.

Whether you're a novice just starting out in the world of research or a team in need of a refresher on the latest best practice, we can help.

Get in touch to see how we can design a programme that’s right for you.

Bringing stories to life

We offer a range of deliverables to share research findings in ways that will move your audience to action.

We strive to create engaging reports which provide a multi-sensory experience for our customers, incorporating visual and audio elements to illustrate key messages in ways that are easy to digest.

Beautifully simple reporting, with the insights you need.

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Engaging reports

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User friendly data frameworks

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Case studies

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Short films

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Personas and segmentation

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Audio & podcasts

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Data visualisation and infographics

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Stakeholder presentations and immersive workshops

Driving positive change through influencing
hearts and minds.